IMPORTANCE OF COMMUNICATION SKILLS FOR A PRODUCTIVE WORKPLACE
Why are communication skills important?
Communication is what keeps the ball rolling in any organization. If you are part of a company where everyone is aligned to the organizational goals, everyone is working in sync to achieve those goals then you are at the best possible place to work.Our Corporate Training center in Mumbai helps in turning any workplace into an ideal workplace where communication is taken seriously.
Good workplace communication is a must when it comes to ensuring employee engagement. A workplace with a good communication makes employees feel like they belong there and are doing something meaningful. Micro-management is not needed in such organizations as employees are self-driven and come up with solutions and brilliant ideas that can be implemented.
7 Essential Communication Skills for any Workplace
Here are a few skills that you and your colleagues can develop in order to create an environment that is driven by excellent communication and is conducive for personal as well as professional growth
1. Listening skills
Active listening is a skill most people lack. We often react instead of responding or even perform tasks before listening to the complete instruction. This leads to misunderstanding and a waste of time, money & efforts. This is why developing active listening skills is important.
2. Empathy
It is important that we learn to put ourselves in people’s shoes to understand their situation. This will enable us to help them better. This must be done while communicating with all stakeholders like the staff members, management, and even our customers.
3. Patience
Being patient with people can help in understanding their problems better and even getting superior results from colleagues as clear instructions lead to lesser errors.
4. Giving and receiving feedback
Feedback can be a stepping stone to success. Feedback gives you an opportunity to reflect on your actions and understand what can be improved. Genuine feedback can even help in strengthening relationships at work and build a sense of trust between bosses and their subordinates.
5. Body language
Leaning forward shows that you are interested in a conversation whereas folded arms, and leaning back in your seat can make you seem like you’re distant, and not open to new ideas or ways of doing things. Standing with Open, relaxed shoulders gives out a sense of confidence.Professional Development Training In Mumbaioffered byManagement Me places special emphasis on body language and can be a great source for learning effective communication.
6. Clarity and Crispness
Time is the most valuable asset and your colleagues’ time is just as valuable as yours. So be brief and clear. Avoid using multiple words when one can do the job.
7. Being honest and open-minded
It is very important to be honest at your workplace. Making mistakes or asking for assistance is okay, but failing to communicate honestly with stakeholders only makes matters worse. Listening to others without judgement exposes you to a whole lot of new experiences.
While some of these skills can be cultivated easily others need practice. Professional development classes in Maladoffered by Management Me provide guidance to professionals who want to become better communicators at work through various tried and tested techniques. For more information about the classes, drop a mail to info@managementme.com or call us on 8355824990.
